Last Updated: 9/12 2025
Welcome to Heanjia Super Metals Co., Ltd. (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://super-metals.com or use our services.
Please read this privacy policy carefully. By accessing or using our site, you signify your agreement to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.
We may collect information about you in a variety of ways.
Personal Data: When you register for an account, contact us, or make a purchase, you may provide us with personally identifiable information, such as your name, email address, mailing address, phone number, and payment information.
Communications: Records and copies of your correspondence (including email addresses) if you contact us.
User Content: Any content you post publicly on our site, such as reviews, comments, or photos.
When you use our site, we may automatically collect certain information about your device and usage.
Log Files: Information such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing actions and patterns. This may include pages you view, links you click, and the time you spend on our site.
Device Information: Information about the device you use to access our site, including the hardware model, operating system, and unique device identifiers.
We may obtain information about you from third-party sources, such as social media platforms (if you connect your account) or data analytics providers.
We use the information we collect for various purposes, including to:
Provide, operate, and maintain our website and services.
Create, manage, and secure your account.
Process your transactions and send you related information, including purchase confirmations and invoices.
Communicate with you, including responding to your comments, questions, and requests.
Send you technical notices, updates, security alerts, and support messages.
Send you promotional communications about products, services, offers, and events, which you can opt-out of at any time.
Understand and analyze how you use our website to improve the user experience and develop new products and features.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Comply with legal obligations and enforce our terms and conditions.
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the information and the context in which we collect it. We typically rely on the following bases:
Performance of a Contract: To fulfill our obligations to you under a contract (e.g., providing the services you requested).
Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., marketing emails).
Legitimate Interests: For our legitimate business interests, which do not override your fundamental rights and freedoms (e.g., improving our services, security, and marketing).
Legal Compliance: To comply with a legal obligation.
We may share your information in the following situations:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us and need access to your information to do that work (e.g., payment processing, data analysis, email delivery, hosting services).
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
We do not sell, rent, or trade your personal information to third parties for their commercial marketing purposes.
We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability: The right to access and receive a copy of your personal data.
Correction: The right to request that we correct any inaccurate or incomplete information we hold about you.
Deletion: The right to request that we delete your personal data.
Opt-Out of Marketing: The right to opt-out of receiving marketing communications from us at any time. You can usually do this by clicking the “unsubscribe” link in any marketing email we send you.
Restrict Processing: The right to request the restriction of processing of your personal information.
Object to Processing: The right to object to our processing of your personal data.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Heanjia Super Metals Co., Ltd.
Email: sales1@super-metals.com
Tel: +86 18612766845
Add: Rong Jing Dao, Rongjing West Road, Yizhuang Technical Economic Development Area, Beijing, China 100176
+1 206 890 7337
sales2@super-metals.com